needed to verify my identity before cashing out, and tbh the Lilibet Casino withdrawal verification process was pretty standard. chat support was there to help me ASAP which was nice IMO. had some annoying issues trying to deposit money at first, which was a real pain in the neck. the whole experience with getting my money through EcoPayz took longer than expected but at least the support team was responsive and helpful throughout the ordeal. looking back, the quick chat support really made up for those initial deposit hiccups.