was so annoyed with their withdrawal process, took forever. it's not the best experience when you're waiting for your money. also, their website sometimes lags, which makes playing games frustrating. even though they have a wide range of games, i expected better performance. the customer service is friendly but not very efficient. overall, it could be better. plus, i found out that they don't have bluechip casino online poker, which was disappointing. mais c'est la vie