Fatboss customer support was something i had high hopes for... i expected prompt and helpful responses... in reality, they were quite disappointing. while the site offers big jackpots, the mobile site is poorly optimized, making it hard to play on the go. i spent a lot of time waiting for pages to load... it was frustrating. on the bright side, when it finally worked, the jackpots were indeed impressive. overall satisfaction? i'd say it's a 5 out of 10... needs improvement, especially for mobile users.