Right, story time. Virgin Games “24hr payout” turned into a 4-day saga.
Day 1: Won £500, submitted withdrawal at 3pm.
Day 2: “Processing” – contacted support, told “wait 48hrs.”
Day 3: Asked for bank statements from 2023 (???).
Day 4: Finally approved, but £500 became £485.15 – £14.85 “processing fee”!
Their excuse? “Bank charges apply.” Since WHEN does PayPal charge 3% fees? Complained to UKGC, got a template reply. Meanwhile, Bet365 paid me £1.5k in 2hrs via Skrill. Moral: Stick to actual licensed operators, not Virgin’s budget circus.