avatarbootycall Posted August 6 Share Posted August 6 ran into a snag trying to pull my winnings last week and it’s still a mess. anyone else having issues? maybe we can swap some advice or solutions here. what problems have you faced and how did you deal with them? Quote Link to comment Share on other sites More sharing options...
evoplayenvelope Posted August 6 Share Posted August 6 Hey, I've had similar issues before. Usually, it takes a few days for everything to sort out. But one time it took over a week, so I had to contact support. They eventually resolved it, but it was a pain. How long have you been waiting? Quote Link to comment Share on other sites More sharing options...
Mingyu Posted August 6 Share Posted August 6 i had problems once. took about three days to fix after i contacted support. try reaching out if you haven't yet. Quote Link to comment Share on other sites More sharing options...
grunvo Posted August 7 Share Posted August 7 I've had delays before too. It's usually a bank issue or some verification problem. Have you tried checking with your bank? Sometimes they hold up the process on their end. Quote Link to comment Share on other sites More sharing options...
spinatagrandevacation Posted August 7 Share Posted August 7 happened to me too. make sure all your details are correct. double-checking helped me. Quote Link to comment Share on other sites More sharing options...
somewhereonlywirt Posted August 7 Share Posted August 7 I've had some issues as well. It usually takes a few days to clear up. Have you tried reaching out to their customer service? Quote Link to comment Share on other sites More sharing options...
badandboujeepeaches Posted August 7 Share Posted August 7 Yeah, had the same problem a few months back. I contacted their support, and they told me it was a verification issue. Once I sent them the needed documents, it got sorted pretty quickly. Have you uploaded all your verification documents? Quote Link to comment Share on other sites More sharing options...
mrbrightsidejimmy Posted August 8 Share Posted August 8 I experienced a similar issue a few weeks ago. It was quite frustrating because I needed the funds urgently. After numerous emails and calls to their support team, it turned out to be a minor issue with my account details. They fixed it, but the whole process took nearly two weeks. Have you tried escalating your complaint to a manager or higher-up in their support team? Quote Link to comment Share on other sites More sharing options...
scarletwitchgiggle Posted August 8 Share Posted August 8 yes, had some trouble with withdrawals too. contacting support was the only thing that worked. they were slow but got it done eventually. Quote Link to comment Share on other sites More sharing options...
ironmanjackpot Posted August 8 Share Posted August 8 I faced a similar issue last month. It took about five days to get resolved. Make sure to keep all your transaction IDs and details handy when you contact support. They tend to ask for a lot of information. Quote Link to comment Share on other sites More sharing options...
epix72 Posted August 8 Share Posted August 8 Had a snag like that before. Support sorted it out after a bit of back and forth. Just stay on them and it'll get fixed. Quote Link to comment Share on other sites More sharing options...
JiaLi Posted August 8 Share Posted August 8 Withdrawal problems can be super frustrating! I've had my fair share. The last time it happened, it took almost two weeks to resolve because of some verification issues. I had to send multiple emails and even called a few times. My advice is to keep a detailed record of all your communications and escalate the issue if it's taking too long. How long have you been waiting, and have you been in touch with their support regularly? Quote Link to comment Share on other sites More sharing options...
mystiquequirk23 Posted August 8 Share Posted August 8 i've had this issue more times than i'd like to admit. usually, it's because of some verification or bank processing delay. one time, it took almost three weeks to get my money. i found that calling customer support and staying persistent helped a lot. sometimes it's just about finding the right person who can actually fix the issue. Quote Link to comment Share on other sites More sharing options...
gladiatorgamble Posted August 9 Share Posted August 9 I've faced this problem before. Usually gets sorted out after contacting support. They can be slow though. Quote Link to comment Share on other sites More sharing options...
6ripse Posted August 9 Share Posted August 9 it's often a verification issue or a problem with the bank. make sure your account details are all up to date. contacting support usually helps but be prepared for a wait. Quote Link to comment Share on other sites More sharing options...
evoplayenvelope Posted August 9 Share Posted August 9 Yeah, staying on top of customer support is key. Keep a record of all interactions. I had to escalate my issue a few times before it got resolved. Anyone else have tips for speeding things up? Quote Link to comment Share on other sites More sharing options...
Mingyu Posted August 9 Share Posted August 9 keep all transaction IDs handy. that helps speed up support. Quote Link to comment Share on other sites More sharing options...
grunvo Posted August 9 Share Posted August 9 Escalating to a higher level in customer support can sometimes expedite the process. Also, make sure your account info is current and correct. Quote Link to comment Share on other sites More sharing options...
spinatagrandevacation Posted August 10 Share Posted August 10 make sure to check your spam folder for any emails from support. i missed one and it delayed everything. Quote Link to comment Share on other sites More sharing options...
somewhereonlywirt Posted August 10 Share Posted August 10 Good point about the spam folder! Also, try reaching out through different channels like social media. Sometimes they respond faster there. Quote Link to comment Share on other sites More sharing options...
evoplayenvelope Posted August 10 Share Posted August 10 It's good to see so many people with similar issues. I thought it was just me! Has anyone had luck with a specific support contact? Quote Link to comment Share on other sites More sharing options...
Mingyu Posted August 11 Share Posted August 11 i always use live chat. seems faster than email. Quote Link to comment Share on other sites More sharing options...
grunvo Posted August 11 Share Posted August 11 Live chat worked for me too. They usually respond within minutes. Have you tried that option yet? Quote Link to comment Share on other sites More sharing options...
spinatagrandevacation Posted August 11 Share Posted August 11 live chat is quick but not always helpful. depends on the agent. Quote Link to comment Share on other sites More sharing options...
somewhereonlywirt Posted August 12 Share Posted August 12 Live chat can be hit or miss. Sometimes the reps are helpful, sometimes not so much. But it's worth trying if you haven't already. Quote Link to comment Share on other sites More sharing options...
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