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Posted

I’ve had an extremely frustrating experience with Stake’s customer support and finance team regarding a mistaken XRP deposit. After accidentally using the wrong tag, I reported the issue immediately, provided all necessary documentation, and followed every instruction from their team. Stake even requested that I wait seven days, which I did without hesitation.

Despite my timely reporting, Stake later claimed they couldn’t recover my funds due to “multiple recovery requests” on the transaction. This explanation makes no sense, as I was the original and rightful owner reporting the issue from the start. Why did Stake even entertain other requests without verifying them first? This seems either like a serious oversight or, worse, a deliberate tactic to avoid refunding legitimate deposits.

Their responses have been inconsistent, dismissive, and ultimately unhelpful, leaving me with a significant financial loss. I complied with every step they outlined, and despite this, they closed the case without resolution. This entire experience has raised serious questions about Stake’s transparency and commitment to its users’ trust.

If you value your money and expect fair treatment from a platform, I’d strongly advise thinking twice before trusting Stake with your funds.
 

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Posted

Ughhh, this sounds really frustrating! ☹️

Just to get a clearer picture about your request — where did the mention about using multiple accounts to claim your crypto originate from? Did you contact them using two different Stake accounts or two different e-mail addresses?

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