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Neon Vegas Casino User Reviews


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  • 1 month later...
  • 2 weeks later...

I deposited twice with the bonus code both times I couldn't get into the account and the money disappeared from my bank account then when you try to chat with the customer service there is no Finnish customer service to choose from but some damn Norwegian answers using google translator and claims the fault is in the trustly!!!DON'T TAKE A LOOK!!!!!!!

Reviewed by Jubeew

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  • 3 weeks later...

Morning i was playing at neon vegas casino i deposit 1000.00 cad and after playing for couple hours i decide to test the withdrawal and request 1150.00 cad after chatting with them every day for longer then a week still no withdrawal process yet and to make it worse the chat agent to reply answers he was sending emojis very unprofessional

ideally if you want to get your withdrawal don't play at neon vegas casino

Reviewed by Oliveiro1

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  • 1 month later...
  • 4 weeks later...

The rules of the bonus were really unclear, many other people talked about this and said that the bonus sucks. The customer service was a big plus and the games were great. Otherwise a very playable casino but don't use the first deposit bonus.

Reviewed by akkeOG

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I could say that of all the casinos my favorite, fast withdrawals. Once I had to contact aspa because the withdrawal had not arrived but that was also cleared up in 5 minutes and the reason was just the extended withdrawal time. about 2 hours after contacting aspa the withdrawal had arrived. There are a lot of games but there were some games missing that I like to play but it didn't matter. I have never deposited so many times at one casino as I did at this cashier. Aspa is also Finnish speaking so if you don't speak English you can also babble in Finnish. The minimum deposit is 10e so you don't need to put much if you just want to test the casino. also for my taste a nice welcome bonus, wagering modest 20x. Also a bit varaakkammalle guy good cashier when the welcome bonus is 500% / € 500. The casino's dark theme is nice for the eyes so it can be nice to play in the wee hours of the night when usually a bright site likes to irritate the eyes. I recommend 5/5

Reviewed by JonskuWZ

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  • 4 weeks later...

Would like to start off by saying the customer service is quite well but there is a lot of flaws, to start with my expeirence I joined in November 2020 and was pulled in with the 500% bonus at the time I thought if I deposited $100 I would get to play with an additional $500 which is not true you have to play through $10, 000 using your own money to be able to get the bonus cash then once again wager the $500 never made it that far to start off they have it in the small terms explaining you have to do this but they know quite well that no body reads thoughs and that everyone thinks what I did that you would get to play with $600 then wager off of that so the first day I played through like $4200 I cant remember then I was determined to finish that by the next day when your offer is invalid which again isnt that advertised that you have 2 days to wager 10k so I login and have issues all day and I get an email saying that there would be some down time on the site which you mean all day? So I didnt even get to play the second day because the site was down which made me forfeit my bonus so I contacted support they said that "George" would look into this for me and I never heard back ever, so this is where this starts with Support, if you like to speak with support litterally everyday this is the casino for you, every single day I will receive an email saying sign in today and check out this game youll have free spins or sign in and there will be bonus money waiting for you so to be clear not once did this ever work every single day I sat on support for them to pass me around and tell me they would escalate it which it was fine at first but now I'm at like 6 bonuses I never received or never heard back from them about, so now to my current issue with depositing I made a deposit almost 2 weeks ago now and it is nowhere to be seen so I foolishly decided to try again today and what do you know? My deposit is lost in the works now and they said they will "look into it" which never happens Ive had chats with them where they said the person I was speaking with before "forgot" to escalate it. Deposit methods for Canadian players are a joke, withdrawl is even worse you can only do Visa and Bank transfer and when your bank doesnt allow International Transfer that can be an issue which is my issue. If your a Canadian Player I would honestly just stick with Playnow.com or OLG website better payout easier deposit and withdrawl less hassle and you can trust it these offshore casinos are taking advantage of us Canadian players knowing theres not much we can do.

Reviewed by moneymann

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  • 3 weeks later...

The bonus amount on the raw money part x 20 spins... luckily I got a balance with raw money so I cancelled the whole shit... 50€ minimum withdrawal, pay a "processing fee on top" and surprisingly the withdrawal point causes a problem... so I did not get to the withdrawal point yet

Reviewed by MrStreamer

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  • 2 weeks later...

A bit strange welcome bonus in my opinion so I've played a few times with cash and a small amount of money. There are some withdrawal fees, the money has often arrived in my account the next day. Tax free, good game selection and your own favourite games. The casino also occasionally gives out free spins with no deposit required.

Reviewed by mysticatti

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  • 1 month later...

Casino itself really good and aspa

The game selection is very good with a very good

but the casino bonus in my opinion just lousy when you should 100e to wager 10000e but on the other hand you can deposit more money to the casino and continue wagering

Reviewed by Ranestream

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Poorly advertised bonus, chat took a while to get through to the customer service representative, mobile version seems a bit unfinished, game selection could be wider, basic good games there but some good well-known games I missed, deposit/withdrawal is easy and quick though, quite a playable casino but I recommend playing elsewhere if you get the chance

Reviewed by rekilajake

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I have to give feedback that I found the bonus rules really hard to understand and it seemed silly that you have to deposit more to get the bonus to wager. Harmi sinäänsä that manyi ei lue varmaan bonus terms and conditions and sen takia ei tajua miksei miksei get bonus money. Positive feedback for Aspa when they explained how the bonus works.

The game selection is basic ok, looks are a plus 👍🏻

Reviewed by SittiHippi

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  • 3 weeks later...
  • 1 month later...

First of all, read the bonus terms before you deposit and complain. The bonus does not come immediately but must first be wagered. Otherwise, a nice cashier. Enough games and works well. Deposit easy and aspa fast!

Reviewed by vattaveikko

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  • 4 weeks later...

A really nice looking casino. The terms and conditions of the sign-up bonus are worth reading carefully: you only get the bonus money after you have wagered a certain amount of your share. I read about the bonus myself, so I decided to make a raw deposit without the bonus. The deposit went really well. The casino has a great selection of games and all my favourites were there. The site worked without any major problems. I didn't make it to the withdrawal. Also this casino offers a lot of free spins and other bonuses after the first few games. I have also received free spins without a deposit, although these have not made it to the withdrawal stage. Without a first deposit bonus, a very nice and enjoyable gaming experience, I recommend!

Reviewed by Amsup

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