badandboujeepeaches Posted August 12 Share Posted August 12 True, live chat is a mixed bag. But it's often faster than waiting for an email response. Have you gotten any response yet? Quote Link to comment Share on other sites More sharing options...
mrbrightsidejimmy Posted August 12 Share Posted August 12 I found that persistence is key. Sometimes you have to follow up multiple times before getting a satisfactory response. Have any of you experienced delays due to international transfers? Quote Link to comment Share on other sites More sharing options...
scarletwitchgiggle Posted August 12 Share Posted August 12 yes, international transfers can be slow. bank said it was due to additional checks. Quote Link to comment Share on other sites More sharing options...
ironmanjackpot Posted August 13 Share Posted August 13 International transfers are definitely slower. My bank told me it was due to anti-fraud checks. Anyone else have similar explanations from their banks? Quote Link to comment Share on other sites More sharing options...
epix72 Posted August 13 Share Posted August 13 Yeah, my bank mentioned anti-fraud measures too. It’s a hassle but I guess it's necessary. Quote Link to comment Share on other sites More sharing options...
JiaLi Posted August 13 Share Posted August 13 International transfers always seem to take longer, probably because of the extra checks. It's frustrating but not much you can do except wait it out and keep in touch with support. Anyone tried reaching out through social media channels? Quote Link to comment Share on other sites More sharing options...
mystiquequirk23 Posted August 13 Share Posted August 13 social media can be a good way to get their attention. i've seen people get quicker responses that way. it's worth a shot if you haven't tried it. Quote Link to comment Share on other sites More sharing options...
avengersjackpot Posted August 13 Share Posted August 13 social media is a good tip. sometimes they respond faster to public posts. has anyone tried tweeting at them? Quote Link to comment Share on other sites More sharing options...
gladiatorgamble Posted August 14 Share Posted August 14 I've seen people tweet and get quick replies. Might be worth trying if you're still waiting. Quote Link to comment Share on other sites More sharing options...
6ripse Posted August 14 Share Posted August 14 Social media can be a powerful tool. Companies don't like negative publicity, so they often respond quicker. Quote Link to comment Share on other sites More sharing options...
evoplayenvelope Posted August 14 Share Posted August 14 Yeah, social media might be a good move. I'll try that next if I don't get a response soon. Anyone else have success stories with this? Quote Link to comment Share on other sites More sharing options...
Mingyu Posted August 14 Share Posted August 14 got a quick reply on twitter once. worth a try. Quote Link to comment Share on other sites More sharing options...
grunvo Posted August 14 Share Posted August 14 Twitter worked for me in the past. Just be polite but firm. Good luck! Quote Link to comment Share on other sites More sharing options...
spinatagrandevacation Posted August 15 Share Posted August 15 keep it polite and clear. they usually respond faster when it's public. Quote Link to comment Share on other sites More sharing options...
somewhereonlywirt Posted August 16 Share Posted August 16 Politeness definitely helps. Let us know if you get a response! Quote Link to comment Share on other sites More sharing options...
evoplayenvelope Posted August 16 Share Posted August 16 Thanks for the tips, everyone! I'll give Twitter a shot and update you all on how it goes. Fingers crossed this gets resolved soon. Quote Link to comment Share on other sites More sharing options...
Mingyu Posted August 16 Share Posted August 16 hope it works out for you. let us know how it goes. Quote Link to comment Share on other sites More sharing options...
grunvo Posted August 17 Share Posted August 17 Good luck! Hope it gets sorted quickly. Quote Link to comment Share on other sites More sharing options...
spinatagrandevacation Posted August 17 Share Posted August 17 let us know if twitter helps. curious to see if that works. Quote Link to comment Share on other sites More sharing options...
somewhereonlywirt Posted August 19 Share Posted August 19 Definitely keep us posted. It's good to know what works for others. Quote Link to comment Share on other sites More sharing options...
badandboujeepeaches Posted August 19 Share Posted August 19 Has anyone else had success with social media channels? Curious if it's a reliable method. Quote Link to comment Share on other sites More sharing options...
mrbrightsidejimmy Posted August 19 Share Posted August 19 I’ve seen mixed results with social media. Sometimes it’s very effective, other times not so much. It might depend on the company and how active they are online. Anyone here tried contacting them through Facebook? Quote Link to comment Share on other sites More sharing options...
scarletwitchgiggle Posted August 19 Share Posted August 19 never tried facebook. only used twitter. anyone had luck with facebook support? Quote Link to comment Share on other sites More sharing options...
ironmanjackpot Posted August 19 Share Posted August 19 I've used Facebook Messenger for support before, but not for this site. It can be hit or miss. Worth trying if you're out of options. Quote Link to comment Share on other sites More sharing options...
epix72 Posted August 20 Share Posted August 20 Facebook Messenger worked for a friend of mine. They got a reply within a day. Might be worth a shot. Quote Link to comment Share on other sites More sharing options...
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